by admin with 9 comments

Jumia Kenya Contacts

Featured Hot Deals and Offers

Please feel free to browse the various ranges below
All orders are processed via Jumia Kenya for the best possible customer service

We looked at the Jumia Online shopping store and what it is about in an earlier post.  You can read it here. Today we focus on the Jumia Kenya contacts for those who would like to contact customer care for one reason or the other.

Jumia Kenya Contacts

Jumia Kenya Contacts
Jumia Kenya Contacts

Jumia Kenya Phone Contacts

Use these numbers to call:


0700 000 990
0711 011 011

  • Customers can also send an email to
  • Affiliates and partners can send an email to
  • Suppliers should send an email to
  • The email address to be used by corporates is

Jumia Kenya Website

Visit the Jumia Kenya website through the link.

Jumia Kenya Facebook Contacts

You can reach them though their Facebook page by following this link.

Jumia Kenya Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @JumiaKenya

Jumia Kenya Postal Address

Ecart services Kenya Limited,
P.O. Box 26106-00100,

The times to contact Jumia Kenya customer care is between 8.30am and 8.00pm Monday to Friday and 10.00am to 2.00pm on Saturdays.

See Also: How to contact Kilimall Customer Care representatives.

Do you have any question or query? We are here to be of help. Kindly leave a comment below. 

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Salehe Zungo

34 mins ago

I like Jumia Kenya. You are well stocked. I am in Dar es Salaam. I need to buy Flexogor gel from Jumia, Kenya. Please advise how can I pay and get it in Dar es Salaam, Tanzania?

Babra Moronge

34 mins ago

Hi, My name is Babra Moronge. my company is called Betba General supplies and i would like to sell my wigs via your site. i have all the necessary stock as well as proper documentation. how can i register as a seller? email me at, or call +254734351693/ 0780351693 Regards, Babra

Denis Kiprotich

34 mins ago

Hi, my is Denis kiprotich. I ordered a package last 17 days but haven't gotten any notification about it. I was informed that it will take approximately 14days. Am highly requesting any information about it. Thank you


34 mins ago

I placed order it was supposed to be here 16 till now no response waited to long what’s wrong?


34 mins ago

i ordered a school bag on 9th may and paid via ipay ltd till now have not yet received the order nor any communication yet i wrote to you via email to remind you still no response nothing ,help me get the order or refund my cash.


34 mins ago

Hi, my jumia app isn't working. Every time I get a message that 'can't load your content'. What could be the problem?

Monica Gaceri

34 mins ago

I placed an order on Monday last and you promised I'll receive my order on 25th may but till now I've not received anything or any response.

charles Njoroge

34 mins ago

hi am Charles Njoroge I paid for a wrist watch LG128 about one month ago but no reply

Douglas Mutwiri King’ua

34 mins ago

Good morning. My name is douglas and I have a Honda fit and I wish to partner with you in delivery job.

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