Kilimall is one of the biggest online retailers in Kenya by Kilimall International Ltd. Here are the Kilimall Kenya Contacts for those who want to contact the online retailer.
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Courtesy:Kilimall.com |
Kilimall Phone Contacts
Use these numbers to call:
+254 (0) 709 717 000
or
Email cc@kilimall.com
Kilimall Website
Visit the Kilimall website through the link.
Kilimall Facebook Contacts
You can reach them though their Facebook page by following this link.
Kilimall Twitter Contacts
Another way of contacting customer care is by sending a tweet through their twitter handle @Kilimall
Kilimall Physical Address
The online retailer’s offices are located on 3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya
See Also: How to contact Jumia Kenya
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Comments
Paul Mwatoroka
34 mins agoTrue if real seriously give as you phone no from kenya
gordon dondi
34 mins agoi did an order for dstv digital meter 2 months ago,i have not received the item upto now, was i conned?
abaya athriano
34 mins agoWhy can't we have your customer service contacts? All u have given do not work
Beth wanjira
34 mins agoI bought an handbag two weeks ago and it was dispatched the same moment. Kwani the handbag ilikuwa inatoka wapi? And the means of transport no gani?
HENRY DEMBA
34 mins agokindly kilimall, work on the order no. 2079190118172201. the good has really overstay
Emmily N
34 mins agoI cancelled an item in March 2019 due to some error in submitting the quantity. I immediately requested for refund and was informed it is being processed and would receive the refund in 3 working days. I made a mail later and was still promised to check my accounts in 3 days. It is now June and counting! Kilimall what is going on
FRANKLIN KAKAI
34 mins agoKilimall, deliver my Order No: 2578469116517501. It has overstayed. Just like justice delayed is justice denied, so is with a service delayed!!!
Atandi Bill
34 mins agoI URGENTLY NEED TOUCH SCREEN FOR LG G PAD 8.3 INCH V500. BE RELIABLE, GIVE FUNCTIONAL CONTACTS.,THANKS.
mella
34 mins agohow can i place my order
jim
34 mins agocustomer care no. doesn't work...my order has really over stayed ...
Patrick
34 mins agoI ordered for a watch immediately shipped, but when I opened the account again was not active, was I conned?
Vicky Mbashu
34 mins agoWhat is the status of my order 2730421120799801, kindly check coz its taking forever...contacting you guys is another hell.
Gardenia okumu
34 mins agoI placed an order on 28/05/2019 i payed for that item but until now I haven't got any massage, call or email to tell me when can I get my item
Sylvia
34 mins agoI regret purchasing from kilimall i bought a deep fryer from them my order is completed and i have not received it yet my order number 2422140125007601. I keep emailing them i haven't got help how i wished i just took it from Jumia at least with them they are reliable i feel conned my 4884 shillings is gone with the air am done with online purchasing
Rhoda Awuor
34 mins agoKindly work on order no.2212237125471801 it seem you never saw my order
nicah kabi
34 mins agowhy are the customer care numbers not working and you are not replying to any of the messages we sent
Nancy Biator
34 mins agoHi my name is Nancy I placed an order last week on Wednesday. To date I have not received. What is happening
Anne Shiro
34 mins agoAll your customer care numbers are not working....give a working contact
Pauline
34 mins agoIts been more than two weeks since I made an order which I haven't received to date. I am not the patient type. My order no. is 2824589133851301. Let me know its status please.
Jackline Ogweno
34 mins agoKindly Kilimall, work on the order number 2215271136701801. I ordered a handbag last week on Thursday and the number I was given to contact the rider doesn't work.
Rose Mureithi
34 mins agoi bought 2 items with the following order numbers 20147201344665601 & 602 at the end fully paid for ksh 1925. I only received only 602 but reaching you on phone is in vain
Ngunya
34 mins agoEven the email is not going through and it seems you are not seriuos check on 2205008135578601 which is already late
John Kibe kimani
34 mins agoI purchased a telescope last week on Wednesday ,and l was promised to collect it in two days .up to now i've got no info about it and neither has Jumia contacted me as agreed.
Leonida Katunge Kisingo
34 mins agoKilmal do my delivery order no 2274846134909001
Moryne alusa
34 mins agoI ordered for a sound bar two weeks ago not yet delivered..
Salva Ayela
34 mins agoDear sir, I would like to know if you have the below item in your store. Generic 60W Solar Street Area Lighting Dusk Dawn LED Light Sensor Outdoor Lamp IP65
ndinda
34 mins agoYou guys need to be serious with your customers. provide contacts that we can reach you with. Seems like we are begging to shop from you.
Benedeta ndanu
34 mins agoI bought a memory card 32gb San disk but I lost my phone in the process I wld like to retrieve it thru 0722299351..........am Benedeta Ndanu email mulwandanu @gmail.com
Vitalis
34 mins agoThese comments are scaring ...Please respond before we assume that you are connish
David Obiero
34 mins agoI'm not happy, your phones aren't working, I paid for a phone three weeks ago, not delivered to date very discouraging! At least call me my number is 0724799960
Duncan
34 mins agoWhich contact can I use to get them? They are yet to respond to my Sunday order for smart watch.
Victoria Bebora
34 mins agoI think I have been conned by Kilimall
Christine
34 mins agoI placed an order for my wig till now it has not reached what could be the error
Kerry
34 mins agoIs there a problem with Mpesa payment method cant proceed giving error my MPESA does not exist
Eston Soita
34 mins agoKILIMALL you are thieves. infact you shuld be probed by DCI KENYA for such robery without violence. how can you display a phone CICI X27 PLUS but you have toys in stock, i have waited for almost 1 month only to recieve a fake toy without even a delivery note. idiots. guys pleae buy from Jumia shop kindly.
Mercy
34 mins agoI cancelled my order that i had made in July and requested for a refund but up to date nobody has gotten back to me. Does it mean that you do not refund for goods that are not delivered?
cosmas
34 mins agocan i get mecer a105 screen ? if tell me price please
Phoebe
34 mins agoI made an order that was dispatched immediately. more than 10 days later and still waiting. Your phone numbers don't even work. my order number is 2159259151953901
Jane Wanganga
34 mins agoHi returned 2 wallets for exchange now it's 2 week's up now nothing is happening , please call me please @ list I know what is going on very disappointed
francis
34 mins agoyou dont pick the calls and i returned my order but you havent refunded my money as we had talked
kennedy
34 mins agoYOU GUYS NEED TO BE SERIPOUS......YOU SAY ITS 1-5DAYS WHEN YOU ORDER FROM WITHIN KENYA,YET MY ORDER HAS BEEN LATE FOR 10DAYS NOW.....U DONT HAVE WORKING TELEPHONE LINE.....IS THIS ANOTHER SCAMMMMM???????CHECK MY ORDER AND TELL ME WATS HAPPENING ....... Order No.:2859495152734501 Order time:2019-09-26 13:24:11 2EST Store
WAMBUI
34 mins agoKilimall you are sickening!!!!!! who in Kenya regulates this online seller platforms? how is it that you ask to be paid before delivery, give no feed back, not respond to emails,give wrong contacts while holding my money?!!!
Ian Warui
34 mins agoI reckon most of you ordered from abroad (China) mostly...It usually takes 20-27 days for that ship to get to Kenya so if its more than 30 days without the item in your hands you pretty much need to follow it up.
lazar chol
34 mins agokilimall i made an order a month a go and you guys cancelled my order and i didn't get refund. please guys i need my money back or let the order come through
NAOMI WANJIKU
34 mins agoKINDLY WORK ON ORDER 2083564170301301 I PAID YESTERDAY AND I HAVE NOT YET RECEIVED A NOTIFICATION FROM YOUR END THAT YOU RECEIVED MY ORDER
shadrack. m. mutunga
34 mins agoyour customer care numbers are not working. i placed an order for a watch and it has taken so long order no 3034053311926601
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