Kilimall Kenya Contacts

Kilimall is one of the biggest online retailers in Kenya by Kilimall International Ltd. Here are the Kilimall Kenya Contacts for those who want to contact the online retailer.

Kilimall Kenya Contacts

Kilimall Kenya Contacts
Courtesy:Kilimall.com

Kilimall Phone Contacts

Use these numbers to call:

+254203287000
+254203287000

+254 (0) 709 717 000
or
Email cc@kilimall.com

Kilimall Website

Visit the Kilimall website through the link.

Kilimall Facebook Contacts

You can reach them though their Facebook page by following this link.

Kilimall Twitter Contacts

Another way of contacting  customer care is by sending a tweet through their twitter handle @Kilimall

Kilimall Physical Address

The online retailer’s offices are located on 3rd floor Towers,Lenana, Lenana Rd, Nairobi, Kenya

See Also: How to contact Jumia Kenya

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46 thoughts on “Kilimall Kenya Contacts”

  1. Avatar Paul Mwatoroka says:

    True if real seriously give as you phone no from kenya

  2. Avatar gordon dondi says:

    i did an order for dstv digital meter 2 months ago,i have not received the item upto now, was i conned?

  3. Avatar abaya athriano says:

    Why can’t we have your customer service contacts? All u have given do not work

  4. Avatar Beth wanjira says:

    I bought an handbag two weeks ago and it was dispatched the same moment. Kwani the handbag ilikuwa inatoka wapi? And the means of transport no gani?

  5. Avatar HENRY DEMBA says:

    kindly kilimall, work on the order no. 2079190118172201. the good has really overstay

  6. I cancelled an item in March 2019 due to some error in submitting the quantity. I immediately requested for refund and was informed it is being processed and would receive the refund in 3 working days. I made a mail later and was still promised to check my accounts in 3 days. It is now June and counting! Kilimall what is going on

  7. Avatar FRANKLIN KAKAI says:

    Kilimall, deliver my Order No: 2578469116517501. It has overstayed. Just like justice delayed is justice denied, so is with a service delayed!!!

  8. Avatar Atandi Bill says:

    I URGENTLY NEED TOUCH SCREEN FOR LG G PAD 8.3 INCH V500. BE RELIABLE, GIVE FUNCTIONAL CONTACTS.,THANKS.

  9. how can i place my order

  10. customer care no. doesn’t work…my order has really over stayed …

  11. I ordered for a watch immediately shipped, but when I opened the account again was not active, was I conned?

  12. Avatar Vicky Mbashu says:

    What is the status of my order 2730421120799801, kindly check coz its taking forever…contacting you guys is another hell.

  13. Avatar Gardenia okumu says:

    I placed an order on 28/05/2019 i payed for that item but until now I haven’t got any massage, call or email to tell me when can I get my item

  14. I regret purchasing from kilimall i bought a deep fryer from them my order is completed and i have not received it yet my order number 2422140125007601. I keep emailing them i haven’t got help how i wished i just took it from Jumia at least with them they are reliable i feel conned my 4884 shillings is gone with the air am done with online purchasing

  15. Avatar Rhoda Awuor says:

    Kindly work on order no.2212237125471801 it seem you never saw my order

  16. Avatar nicah kabi says:

    why are the customer care numbers not working and you are not replying to any of the messages we sent

  17. Avatar Nancy Biator says:

    Hi my name is Nancy I placed an order last week on Wednesday. To date I have not received. What is happening

  18. Avatar Anne Shiro says:

    All your customer care numbers are not working….give a working contact

  19. Its been more than two weeks since I made an order which I haven’t received to date. I am not the patient type. My order no. is 2824589133851301. Let me know its status please.

  20. Avatar Jackline Ogweno says:

    Kindly Kilimall, work on the order number 2215271136701801. I ordered a handbag last week on Thursday and the number I was given to contact the rider doesn’t work.

  21. Avatar Rose Mureithi says:

    i bought 2 items with the following order numbers 20147201344665601 & 602 at the end fully paid for ksh 1925. I only received only 602 but reaching you on phone is in vain

  22. Even the email is not going through and it seems you are not seriuos
    check on 2205008135578601 which is already late

  23. Avatar John Kibe kimani says:

    I purchased a telescope last week on Wednesday ,and l was promised to collect it in two days .up to now i’ve got no info about it and neither has Jumia contacted me as agreed.

  24. Avatar Leonida Katunge Kisingo says:

    Kilmal do my delivery order no 2274846134909001

  25. Avatar Moryne alusa says:

    I ordered for a sound bar two weeks ago not yet delivered..

  26. Avatar Salva Ayela says:

    Dear sir,
    I would like to know if you have the below item in your store.
    Generic 60W Solar Street Area Lighting Dusk Dawn LED Light Sensor Outdoor Lamp IP65

  27. You guys need to be serious with your customers.
    provide contacts that we can reach you with.
    Seems like we are begging to shop from you.

  28. Avatar Benedeta ndanu says:

    I bought a memory card 32gb San disk but I lost my phone in the process I wld like to retrieve it thru 0722299351……….am Benedeta Ndanu email mulwandanu @gmail.com

  29. These comments are scaring …Please respond before we assume that you are connish

  30. Avatar David Obiero says:

    I’m not happy, your phones aren’t working, I paid for a phone three weeks ago, not delivered to date very discouraging! At least call me my number is 0724799960

  31. Which contact can I use to get them? They are yet to respond to my Sunday order for smart watch.

  32. Avatar Victoria Bebora says:

    I think I have been conned by Kilimall

  33. Avatar Christine says:

    I placed an order for my wig till now it has not reached what could be the error

  34. Is there a problem with Mpesa payment method cant proceed giving error my MPESA does not exist

  35. Avatar Eston Soita says:

    KILIMALL you are thieves. infact you shuld be probed by DCI KENYA for such robery without violence. how can you display a phone CICI X27 PLUS but you have toys in stock, i have waited for almost 1 month only to recieve a fake toy without even a delivery note. idiots. guys pleae buy from Jumia shop kindly.

  36. I cancelled my order that i had made in July and requested for a refund but up to date nobody has gotten back to me. Does it mean that you do not refund for goods that are not delivered?

  37. can i get mecer a105 screen ? if tell me price please

  38. I made an order that was dispatched immediately. more than 10 days later and still waiting. Your phone numbers don’t even work. my order number is 2159259151953901

  39. Avatar Jane Wanganga says:

    Hi returned 2 wallets for exchange now it’s 2 week’s up now nothing is happening , please call me please @ list I know what is going on very disappointed

  40. you dont pick the calls and i returned my order but you havent refunded my money as we had talked

  41. YOU GUYS NEED TO BE SERIPOUS……YOU SAY ITS 1-5DAYS WHEN YOU ORDER FROM WITHIN KENYA,YET MY ORDER HAS BEEN LATE FOR 10DAYS NOW…..U DONT HAVE WORKING TELEPHONE LINE…..IS THIS ANOTHER SCAMMMMM???????CHECK MY ORDER AND TELL ME WATS HAPPENING …….

    Order No.:2859495152734501 Order time:2019-09-26 13:24:11 2EST Store

  42. Kilimall you are sickening!!!!!! who in Kenya regulates this online seller platforms? how is it that you ask to be paid before delivery, give no feed back, not respond to emails,give wrong contacts while holding my money?!!!

  43. Avatar Ian Warui says:

    I reckon most of you ordered from abroad (China) mostly…It usually takes 20-27 days for that ship to get to Kenya so if its more than 30 days without the item in your hands you pretty much need to follow it up.

  44. Avatar lazar chol says:

    kilimall i made an order a month a go and you guys cancelled my order and i didn’t get refund. please guys i need my money back or let the order come through

  45. Avatar NAOMI WANJIKU says:

    KINDLY WORK ON ORDER 2083564170301301 I PAID YESTERDAY AND I HAVE NOT YET RECEIVED A NOTIFICATION FROM YOUR END THAT YOU RECEIVED MY ORDER

  46. Avatar shadrack. m. mutunga says:

    your customer care numbers are not working. i placed an order for a watch and it has taken so long order no 3034053311926601

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